This course provides support workers with essential knowledge and skills to safely assist clients with catheter care in line with NDIS practice standards and workplace policies. It explains the purpose of catheter care, including maintaining hygiene, preventing infection, and supporting client dignity and comfort. By the end, learners will understand how to follow care plans, identify and report potential complications, and apply infection control procedures during catheter care.

This section provides an essential foundation for understanding the principles and practices that underpin the support provided to Aboriginal and Torres Strait Islander participants. The core content addresses key themes central to delivering culturally safe, inclusive, and respectful support services. These themes are vital for aligning with NDIS Practice Standards and complying with relevant Australian legislation.

This course provides disability support workers and service providers with the knowledge, skills, and confidence to uphold a zero tolerance approach to abuse, neglect, exploitation, harassment, and misconduct. It explores human rights principles, staff responsibilities, reporting requirements, and safeguarding strategies under the NDIS framework. Learners will engage with real-world examples, practical activities, and reflective discussions to strengthen their role in protecting participants and building a safe, inclusive culture.

This Medication Management training session provides support workers and NDIS professionals with the essential knowledge and practical skills to safely support participants with their medications. The course introduces the principles of safe medication handling, including legal and ethical responsibilities under the NDIS Practice Standards, the importance of participant consent and dignity of risk, and the prevention of medication errors. Learners will explore common medication types and routes, the “Five Rights” of administration, correct documentation and reporting procedures, and how to respond to refusals, errors, or adverse reactions. The session combines theory, workplace examples, and practical scenarios to build confidence and competence, ensuring participants receive safe, respectful, and effective medication support.

This course equips disability support workers with the knowledge, skills, and confidence to recognise, respond to, and manage seizures safely. It ensures compliance with NDIS Practice Standards and organisational policies while safeguarding participant dignity, independence, and wellbeing.

This course teaches support workers how to identify fall risks and implement strategies to reduce the likelihood of falls for people with disability or those receiving care. It covers environmental safety checks, safe mobility techniques, and reporting requirements for incidents or hazards. By the end, learners will be able to support participants in maintaining independence while ensuring a safe and fall-free environment.

This training equips NDIS and aged care workers with the knowledge and skills to create and maintain a safe environment for participants, colleagues, and visitors. A safe environment reduces risks, prevents incidents, and ensures compliance with NDIS Practice Standards, WHS law, and ASQA requirements.

This course will teach you how to safely assist with medication in a way that protects participants from harm, respects their rights, and meets your duty of care. We will cover the “5 Rights” of medication assistance, safe handling, documentation, and error reporting.

This course equips learners with the knowledge and practical strategies to promote and maintain good oral health for participants.

Topics include understanding oral health risks, supporting daily hygiene routines, preparing participants for dental visits, recognising and responding to oral health concerns, making referrals to allied health professionals, and ensuring compliance with NDIS Practice Standards.